Privacy Policy

this service is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We collect information you provide directly:

  • Account details (name, email)
  • Fitness data (workouts, body measurements, nutrition logs)
  • Messages and communications with your trainer
  • Payment information (processed by secure third-party providers)

2. How We Use Your Data

Your data is used to:

  • Provide and personalize the fitness service
  • Enable your trainer to create programs and track your progress
  • Send notifications and reminders you opt into
  • Generate progress reports

3. Data Sharing

Your fitness data is available to your assigned trainer and authorized gym staff within this service. Service providers also process information needed for hosting, storage, payments and communications. When you use an AI feature, the inputs required for that feature may be sent to its external processing provider. Review the feature-specific notice before submitting personal information or media. We do not sell your personal information to third parties.

4. Data Security

We use industry-standard encryption and security practices to protect your data. All data is transmitted over encrypted connections (HTTPS).

5. Data Retention

Your data is retained while your account is active. You can request deletion from your account settings and track the request there. We will remove personal data within 30 days of a deletion request, except where required to retain records by law. You can continue checking request status while it is processed. Business closure requires billing and client offboarding review; a deletion request does not cancel a subscription. We confirm completion after the required data and storage work has been verified.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Export your data in a portable format

Last updated: 9 September 2026